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Sample Demand Letter for Car Accident Settlements

This page gives a sample demand letter and other tips to help you win a better car accident settlement. If you haven't read the page on how to write an Auto Accident Settlement Letter of Notification do it NOW, before going further.

Once you complete all or most of your medical treatment and physical therapy, you'll have to send a letter to the insurance claims adjuster demanding compensation. You need to recover the money you paid out-of-pocket, and any other losses you suffered as a result of the collision. You've probably accumulated the following damages and more:
  • Medical
  • Chiropractic
  • Physical Therapy
  • Pharmaceutical
  • Car Rental
  • Lost Wages
  • Loss of Consortium
Although you may need to continue physical therapy for a while longer, you should be off all medication and not have any immediate need to continue seeing your Doctor. Make sure you keep records for all medical treatment and keep copies of all bills.

If you've missed work due to the collision you must get a letter from your employer confirming the days of your absence and your pay. The letter shouldn't have any other information. Make sure the letter is on official company letterhead. (The Insurance Company’s Adjuster will require this letter.)


   
Now is the time you will contact the Insurance Claims Adjuster. She is the same one who took your original recorded statement and gave you the Claim Number for your case.
   
What you do next will determine how much the Claims Adjuster is going to pay you to settle your claim. The way you present your personal injury case is very important. If you don’t take this letter seriously, the Claims Adjuster won’t either.
   
The letter below is an example of what's known in the business as the "Demand Letter." In the sample demand letter will be a total of all the bills resulting from the collision, however just getting reimbursed for your bills won’t even begin to cover all you have suffered.

How to Demand Pain and Suffering Compensation:

Recovery for Pain and Suffering is a long standing tradition in negligence cases. The legal system recognizes the need to reimburse victims for their mental anguish and emotional distress.

There is no way to quantifiably measure pain and suffering. It's up to the victim to impress upon the insurance company the extent of the misery caused by their insured. You can do this by using descriptive and emotional language in your letter (look for examples in the sample demand letter below).

DO NOT be afraid to demand an amount you feel is equal to your suffering. Generally, you want to start out with a demand 3-5 times the total amount of your medical bills and other quantifiable expenses (the sample demand letter claims 4x the total expenses). Remember that in negotiations you can always come down from your initial demand, but you will almost never go up.
   
Using this sample demand letter as a template will help you convince the Claims Adjuster that reimbursement only for your bills will not fairly compensate you. The pain and suffering (often called "Mental Anguish") you had to endure, and in many ways continue to endure, is a real damage for which you must be compensated.
  
Below is a SAMPLE demand letter...  

Try and match the substance of the following sample demand letter as best you can, substituting the specifics of your case.


-----START Sample Demand Letter for Car Accident Settlement-----



                              (Your Name and Address) MR. JONATHAN L. PIERCE 
                                                         15562 Ellington Avenue
                                                         Dallas, TX 75247
 
                                                         Email: jlp43@logo.com
                                                         Telephone: (214) 689-46X9

                           
January 14th, 2011 (Date of Letter)


Ms. Cynthia Hawkins
Claims Adjuster
ABC Insurance Company
Anytown, NY 11772
                      

Re:      Your Insured:   Alex Smith                                     
                Claim No:   G 568-12                                    
                Claimant:   Jonathan L. Pierce
           Date of Loss:   December 15th, 2010


Dear Ms. Hawkins:

As you know, on December 15th, 2010 I was seriously injured in an automobile collision with your insured, Alex Smith.
   
On that day, at about 6:30pm I was driving northbound on North Central Expressway in Dallas, Texas. At that time your insured erratically and illegally changed lanes and collided with my car, violently propelling it at high speed up onto the shoulder of the road and into the cement wall bordering the expressway.
   
The force of the collision and high speed crash into the cement wall was horrific. It snapped my neck back, and as my car slid down the cement wall my back was jarred violently. The sheer violence of sliding down the cement wall only stopped when my car came to a rest. What took seconds seemed to me like hours.
   
Your insured was clearly liable for the crash. You have seen both cars. Your insured’s car suffered slight damage to the right rear of his car. My car suffered major damage, including damage to the driver’s front side where your insured’s car first crashed into me.
   
I was taken to the Emergency Room at Medical Center in Dallas. They took X-Rays and performed an MRI (Magnetic Resonance Image). The Emergency Room doctor diagnosed a cervical strain, muscle tear in my shoulder, and a herniated disk in my back. As a result I had to wear a cervical collar and back brace. I was also prescribed Flexeril for my back spasms, as well as Hydrocoedine for the pain.
   
The morning after the collision I developed a throbbing headache. My neck hurt so badly I could barley look up. Every time I moved my back it felt like someone was sticking a thousand knives into it.
   
During the next 2 weeks I visited with my Doctor. At all times I was in serious pain and discomfort. I was unable to sleep for days because of the constant pain and back brace I had to constantly wear.

Because any movement on my bed exacerbated the pain and discomfort, my wife was relegated to the living room where she slept for almost two (2) weeks. When I was able to sleep I would often have nightmares about the helplessness I felt as my car and I were forced into the cement wall. I was mentally and physically exhausted almost every day during my recovery. I still have recurring and graphic dreams about the crash.
     
I was also unable to work at my job as an auto mechanic for two (2) weeks after the collision. My job requires I be able to bend into engine compartments of cars and trucks, and to work underneath them as well. I am also required to assist with lifting and replacing engines. 

I have worked at Pep Boys on Maple Avenue in Dallas for 16 years. At the time of the collision I was making sixteen ($16.00) dollars an hour. I have enclosed a letter from my Supervisor confirming my absence from work for the two (2) week period following the crash. His letter also confirms my pay rate at the time of the crash. As a result of my absence I lost wages in the total amount of One Thousand Two Hundred and Eighty ($1,280.00) Dollars.
   
Although my car is now repaired it just doesn’t drive the same way as it did before the collision. In the very infrequent times I drive the car it rattles in places where there were no rattles before. In addition, the property damage to my car has devalued it substantially.
    
Although I was able to return to work after two (2) weeks my Doctor prescribed continuing therapy and medication. During the time I must take the prescribed medication I am not permitted to drive cars or work with heavy machinery at my job. At my Doctor’s direction I went to a Chiropractor twice a week for three (3) weeks after the collision, and may have to continue doing so for an undetermined amount of time.
   
I have enclosed copies of the medical and chiropractic bills I incurred since December 15th. They are as follows:
  • Emergency Room                  $315.00
  • X-rays                                     $275.00
  • MRI                                       $1,700.00
  • Cervical Collar                       $220.00
  • Prescription Medications     $175.00
  • Back Brace                             $450.00

  • Total Medicals:                   $3,705.00

This whole affair has been one of the most difficult times of my life and of my family’s. 
   
As a direct and proximate result of your insured’s negligence I was in constant pain and discomfort for at least two (2) weeks after the collision. The trauma of the collision still haunts me, causing depression and anxiety. Your insured changed my life. I don’t know how long I will it will be before I can perform the duties of my job as an automobile mechanic.

Before the collision I looked forward to each new day. Since the collision I am afraid to drive, and even as a passenger I am wary of every car or truck which comes near our car on the highway. Your insured robbed me of the pleasure of each day. I will never be the same.

As a result of these injuries and my continuing pain and suffering, I demand compensation in the amount of Fifteen Thousand ($15,000.00) Dollars. Under the circumstances the demand is fair and reasonable.                       


Yours truly,

_________________
Jonathan L. Pierce


CC: My Insurance Company                             



-----END Sample Demand Letter for Car Accident Settlement-----

You have now sent your Demand Letter. The Adjuster should contact you within 2-3 weks to review all your receipts and other supporting evidence.
While you're waiting for the Adjuster's call take time to become thoroughly familiar with all your supporting documentation. It will help you be more prepared and confident in your oral settlement negotiations. 

If you've followed the notification letter and sample demand letter closely you've already gained respect from the Adjuster. By using the right language she knows you are serious and professional in your approach, and will respond to you in kind.

If you haven’t heard from the Adjuster in about thirty (30) days you should call her - but not much sooner. You don’t want to call too early after the letter. Doing so may indicate you are in a hurry to settle. Adjusters look for those types of things. In settlement negotiations the advice, "Don’t let them see you sweat" is true indeed.

Remember, Adjusters need to settle claims. The last thing an Adjuster wants is to have unsettled claims on their desk. So don’t worry. The Adjuster will contact you.

Again, above is a sample DEMAND letter (it's not the first step in the claims process). First you would send a NOTIFICATION letter. If you haven't read the Auto Accident Settlement Notification Letter, do it now.




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