Personal Injury Accident Claim Seeking Damages After Plaintiff Was
Injured While Sitting on An Improperly Assembled Patio Chair*
Case
Summary:
This is a review of a personal injury accident claim in
which the plaintiff was injured by a chair that was part of a store's
display.
The chair had not been assembled correctly, and it collapsed when the
plaintiff sat down on it.
The
case was further complicated by an attempt by one of the store's
employees to destroy evidence before the trial. The
plaintiff's lawsuit
asked the court to award him damages for his injuries as well as to
censure the store for the bad acts of the employee.
Statement of Facts...
John Sintaluta and his wife Connie were out
shopping for patio
furniture when they decided to stop at Sante Ronson & Company,
a
local retailer. While there Mr. Sintaluta sat on a patio chair set out
by the store’s employees for public display and use. As he did
the chair collapsed beneath him, and he fell to the floor, sustaining
serious injuries to his neck and back.
A Security Officer was dispatched to the scene.
When she arrived she
began her investigation into the accident. At Sante Ronson &
Company, in the event a customer is injured, the Security Officers are
trained to investigate the scene, interview witnesses, and the
customer, if possible.
They will also take photographs
of the scene and
check the store’s video for any footage of the incident. All of
the gathered information is to be clearly identified and entered into a
personal injury accident claim form.
The
Security Officer took several detailed photographs of the
collapsed chair and the area in which Mr. Sintaluta fell.
She also
retrieved the video footage which clearly identified Mr. Sintaluta as
the chair collapsed beneath him.
At about that time, a store employee sought out
the Security Officer
and told her he had watched the two store employees as they were
assembling the patio chair. He said they had not used all of the parts,
and the ones which were left over they had placed in a plastic bag and
deposited in a drawer.
The Security Officer gathered the plastic bag
containing the parts
and noted her retrieval of the items in the personal injury accident
claim form. She delivered the form, together with the evidence, to the
Loss Prevention Department, admonishing those present to preserve and
protect the form and evidence. She told those in the office that the
evidence was to be held until the insurance company’s
representative came was able to review it.
Several days later, the company’s insurance
representative
came by the store to conduct the standard insurance company
investigation which follows any on-premise injury, whether it be that
of an employee or customer.
She reviewed all the evidence previously
gathered by the security guard. She also interviewed the employees who
improperly assembled the chair, and finally the employee who had
originally reported what she had seen to the security officer. The
final words of the representative were an additional admonishment to
the Loss Prevention Department to preserve and protect the evidence.
Several
days later the Chief of Security returned from a few days
off. When he heard what had occurred with Mr. Sintatula, he immediately
had the evidence brought to him.
Thirty minutes later, he emerged from
his office with the evidence. With the personal injury accident report
form and other evidence in hand, he marched out the back door
and
directly to the store’s dumpster.
There
he unceremoniously threw
out all of the evidence, knowing full well his actions in
doing so were
inappropriate, and worse, possibly illegal.
The Lawsuit and Trial...
Sintaluta filed suit against Sante Ronson
& Company and
Frontgate International, the manufacturer of the patio chair, naming
them as co-defendants in his personal
injury suit.
Sintaluta's attorney also filed separate Motions
for Sanctions
against both defendants alleging they purposely and illegally disposed
of evidence which they knew would have been an integral part of the
lawsuit.
A Motion for Sanctions
is a request by a party asking the
Court to censure, fine, or even jail another party for unethical
behavior during the litigation process.
Although the original evidence had been
effectively destroyed by
Sante Ronson & Company’s Chief of Loss Prevention, the
plaintiff’s attorney called to the witness stand the security
officer who completed the original report.
The security officer was
asked if she could remember any of the information she had entered into
the personal injury accident claim report. She was also asked to
describe the video footage,
photographs, and if she could remember, what parts she saw in the
plastic bag when she retrieved it from the desk drawer.
Outcome...
At the conclusion of the trial, the Court found
for the plaintiff
Sintaluta and against the defendants’ Sante Ronson & Company
and Frontdale International.
In
the main case, or “Case
in
Chief,” the
Court ruled against Sante Ronson & Company,
awarding Mr. Sintaluta $175,000 for the injuries he
suffered as a result of the negligence
of Sante Ronson &
Company.
The Court also granted Mr. Sintaluta’s Motion for
Sanctions
against Sante Ronson & Company, citing their Chief of
Security’s willful destruction of the personal injury accident
claim form and supporting evidence. The Court reprimanded the defendant
and their Chief of Security, stating in the decision the willful act of
destroying evidence was at a minimum unethical, and that the behavior
came dangerously close to being criminal.
The Court
punished the
Defendant for their Security Chief’s actions, ordering the
defendant company to pay an additional amount of $25,000 in punitive
damages.
As to Frontdale International, the manufacturer of
the chair, the
Court awarded Mr. Sintaluta the amount of $10,000 as compensation for
his injuries, stating the assembly instructions for their patio chair
were ambiguous.
The Court relied on the instructions used for the
assembly of the same patio chairs. In rendering its decision, the Court
said the patio chairs’ instructions should more clearly
emphasize not only the importance of using all the parts, but of the
inherent danger to a consumer if they did not.
The Court denied Mr. Sintaluta’s Motion for
Sanctions against
Frontdale International, stating there was insufficient evidence to
prove Frontdale International participated in, or in any manner knew,
or had reason to know the evidence
would be destroyed.
Important
Points...
- The legal doctrine of Vicarious
Liability
means employers are responsible for the actions of their employees.
In business, employers must be
ever-vigilant when their employees
interact with customers.
In
this case study just a few minutes of employee inattention to detail
resulted in serious injury to a customer and $200,000 in fines and
court costs for the employer.
- No one person is above the law, and
regardless of one’s rank,
or perceived importance, the destruction of evidence will be dealt with
by the courts swiftly and harshly.
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*This
case example is for educational purposes only. It is based on actual
events although names have been changed to protect those involved. Any
resemblance to real persons or entities is purely coincidental.
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