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The Claim Letter: Your First Contact with the Insurance Company...
Your personal injury claim letter is the written document that
officially starts the negotiating process. It lists your damages and
requests compensation for those damages.
Click
here for a sample personal injury demand letter.
The idea is to write a formal, concise letter that lays out the basics
of your case to the insurance company.
In your demand letter you'll have to lay out several things in clear
terms.
What to
Include in Your Personal Injury Demand Letter:
- why you qualify to make a claim against the
other person's (the
tortfeasor's) insurance company
- why that person is legally at fault in the
accident
- what injuries resulted from the accident
- what the damages were
The damages will include
all general damages that you've suffered including but not limited to
medical bills and lost income.
Your claim letter is almost never the last word in your insurance
battle. What it does is lay a ground work for the insurance company and
let’s them know the basics. It's a document they'll continue to
reference the entire time your claim remains open.
The insurance company is never going to offer you more than you demand
so it's essential that this initial communication is made only when
you're fully informed.
You must make sure the demand letter adds up all
of the damages with their fullest amounts - you don’t want to leave
yourself shortchanged.
The insurance company will typically respond to your letter with a
counter offer. That offer will naturally be lower than your demand. How
low they go depends greatly on the amount of your initial demand and
how convincing your case is.
The Structure of Your Personal Injury Claim
Letter...
In your demand you should be laying out an argument that shows the
strengths, and only the strengths, of your case. Even if you know
you were partially at fault in an auto accident, this isn’t the time to
admit it.
If the insurance company is aware of that detail then they'll
calculate it into their counter offer.
Dealing with more than one insurance company won’t usually change the
dynamics of your demand letter. Chances are that by the time you're at
this stage the companies will have already informed you which is
representing the primary coverage.
Send that company your letter. (If
this hasn’t happened yet then you'll have to write a letter to each
insurer - tailor each letter to each individual company.)
Make sure your demand letter stresses certain things. At the start it
should outline the liability issue by explaining how the accident
happened and why their client is negligent. Along with the specific
details be sure to offer what is called intangibles. This is
any
information that can help your case but is not definitely relevant.
For example, take the case of an auto collision:
-If the police report mentioned the other driver was on a cell phone
you should stress that.
-If you
have a clean driving record, mention that.
-If the car was damaged in a
dramatic way, mention that and include pictures.
Mention
things that
the insurance company knows will help you in court so they'll be more
likely to settle it on their own.
If it has already been suggested that you were negligent then you may
want to bring that up. Instead of admitting to it you'll be denying it.
If possible you should offer a good explanation as to why you shouldn’t
have to share fault.
From here you outline your damages case by case. Add them up and
present them with a final total. Later on we'll discuss exactly how to
arrive at this total.
Lastly, include with your claim letter copies any supporting documents
you
have. These are bills, medical reports, police reports if you have them
and, as mentioned, any car accident photos that will help your case.
These include
photos of the accident and photos of the injury.
Return
from Claim Letter to Personal Injury
Settlements
Return
from Claim Letter to the Personal Injury
Settlement Guide
Personal Injury Areas
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