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Arbitration Forums: What to Expect...

Arbitration forums usually take a few months to get through, after filing the initial requests. The actual meeting will resemble a small claims hearing to a certain degree.

You’ll make a similar opening argument in which you explain the accident, your injury damages and why you feel you deserve the injury settlement amount you demanded.

Bring all your documentation. Unlike small claims court, arbitration forums give plenty of time for the arbitrator to view all the paperwork.

The speech you make doesn't have to sound as formal as the one you'd make in court, but this doesn’t mean you should spend any less time preparing for it.

On the contrary, you'll want to spend more time since arbitration forums give you the option to speak for as long as you like.

However, you shouldn't need longer than 15-20 minutes to make a concise but detailed statement. In it you'll present your case as you did in your initial claim letter, point-by-point and in plain English. You'll have time to dwell on any particulars and present supporting evidence in detail.

You want to emphasize the extent of your pain and suffering as best you can, so take advantage of the informal setting that legal arbitration provides.

Like a civil court case, you don't want to interrupt the other side's arguments during the hearing. But you should take notes because you’ll be given an opportunity to refute their arguments later. If you choose, you can also ask the other side some direct questions as you would a witness in a court case.

The dispute won’t come to a resolution immediately after the arbitration proceedings end. Instead the arbitrator will take time to weigh each side's evidence and arguments.

They may ask to see other documents you don’t have with you at the hearing. You’ll need to get these to them soon after the hearing.

Except in that lone situation, you're not allowed to contact the arbitrator afterwards, since you can't add anything more to your argument.

When the legal arbitration hearing is over you'll have to wait. Sometime in the next month you'll hear a decision. No matter what you or the insurer thinks, that decision is final.



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